The site ARTINIWHOLESALE.COM, is constantly striving to serve the customers with the best quality customer service. The employees of ARTINIWHOLESALE.COM constantly strive to ensure fast and efficient method of processing and shipping out orders. When orders are received during business hours, we at ARTINIWHOLESALE.COM will try to get the order out the same day. Unless there is a problem with the order, all orders will be processed and shipped out at a minimum of two business days. For shipping rates and arrival times please visit the specified shipping carrier with the tracking number that was provided.
Normal shipping pickup time is 4PM PST Monday through Friday excluding holidays for UPS. All orders received before 1PM, will be processed within the same day, unless there is a lot of pending orders ahead, at which point the order will be shipped out the following business day. Weekend orders will be shipped out on the following business day. If there is an urgent matter with shipping, please email or call us as soon as possible to notify us. Once the shipment is complete it is very difficult to make changes and there might also be extra charge added.
All sales are final. If you are not satisfied with your purchase please return the item within 5 business days of the delivered date. There will be up to a 20% restocking fee, unless the return is for but not limited to, defective, broken, or wrong items shipped.
All refunds are STORE CREDIT ONLY. No Exceptions.
NOTE:
When returning the items please return by USPS only, (SHIPPING FEE FOR RETURN ITEMS WILL NOT BE GIVEN FOR ANY OTHER METHODS) pack all items in one package box and have the following items inside the return box:
Please have all items in the original packaging
Please print out copy of the RMA receipt
Please provide copy of the invoice indicating which items are being returned
NOTE:Please indicate the reason(s) for return
Please note that shipping fee will not be credited for return items.
You may cancel your order as long as your order is still in process. Once your order has been shipped, orders cannot be canceled. Refunds will only be given as STORE CREDIT. Please allow up to 5 business days to process the order cancellation.